SPACE10X-HW

Forget charging and having to conserve your ping frequency; the Space10X-HW can go all day, every day.

 

The Legalities

Copyright

All Rights Reserved.

This document contains proprietary information protected by copyright. No part of this manual may be reproduced by any mechanical, electronic, or other means in any form without prior written permission.

Disclaimer

The information in this document is subject to change without prior notice in order to improve the reliability, design and function. It does not represent a commitment on the part of the manufacturer. Under no circumstances will the manufacturer be liable for any direct, indirect, special, incidental, or consequential damages arising from the use or inability to use the product or documentation, even if advised of the possibility of such damages.

User Manual Contents

Congratulations on the purchase of your new zzoota Space10X-HW!

This User Manual is your guide for getting started with the key functions of your Space10X- HW.

For installation and technical details, please follow our Installation Guide.

 

  1. Safety Instructions

  2. Warranty Information

  3. Space10X-HW Introduction

    3.1. Space10X-HW Overview
    3.2. Specifications

  4. Getting Started

    4.1. Charging the Space10X-HW
    4.2. Powering On and Off
    4.3. SIM Card
    4.4 LED Status

  5. Ping Frequency Overview

    5.1. Mode Summary

  6. Setting the Ping Frequency

    6.1. Changing the Ping Frequency using Link.
    6.2. Mode Commands and Examples

  1. Safety Instructions

 

  • Read all cautions and warnings on the equipment.

  • Place this equipment on a reliable surface when installing.

  • Dropping it or letting it fall may cause damage.

  • Make sure the correct voltage is connected to the equipment.

  • Keep this equipment away from humidity.

  • Disconnect this equipment from the A/C outlet before cleaning it.

  • Do not use liquid or sprayed detergent for cleaning.

  • Do not scratch or rub the screen with a hard object.

  • Never use any of the solvents, such as thinners, wax, benzene, abrasive cleaners, acid or alkaline solvents on the display. Harsh chemicals may cause damage.

  • Remove dirt with a lightly moistened cloth and a mild solvent detergent. Then wipe the enclosure with a soft dry cloth.

  • If the device will not be used for an extended period, disconnect it from the power source to avoid damage by transient over-voltage.

  • Never pour any liquid into openings. This may cause fire or electrical shock.

 

Do not use the device if:
a. The power cord or plug is damaged.
b. Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d. The equipment does not work well, or you cannot get it to work according to the user’s manual.
e. The equipment has been dropped or damaged.
f. The equipment has obvious signs of breakage.

 

2. Warranty

Click here for zzoota’s warranty policy, or to make a claim.

 

3. Space10X-HW Introduction

3.1 Space10X Overview

 
 

3.2 Specifications

Physical

Dimensions
62 x 100 x 24.5mm

Weight
160g

Material
PC + ABS

Magnet
Built-in 5 x grade N52
Pull-force of 2.513kg / magnet

Dust and Water Resistance Rating
IP54

Fire Resistance Rating
UL 94 V-0 (high flame-retardant)

Communication

Communication Module
Quectel BG96 (LTE Cat M1 / Cat NB1)

Antenna
GSM
Internal

GPS

GPS Module
u-blox UBX-M8030
56-channel

Accuracy
5m

Antenna
25x25x2mm patch antenna

Software Memory
1000 points (location)

Interface and Sensors

Micro USB
Diagnostics

Light Sensor
Tamper Alert

LED Indicator
Red (1): Network
Blue (2): GPS
Green (3): Server
See LED Status

Power

Battery
5000mAh rechargeable

Battery Duration
Dependent on preferred ping frequency when unpowered

Charging Requirements
5V / 1000mA

Working Voltage
3.4-4.2V

Working Current
60mA

Sleep Current
<5µA

Environment Requirements

Operating Temperature
-20°C to 70°C

Storage Temperature
-40°C to 85°C

Humidity
10% to 90%

 

4. Getting started

4.1 Charging the Space10X-HW

Fully charge the Space10X-HW before use, using the supplied micro-USB cable and a 5V/2A adaptor. The Space10X-IS takes approximately 5 hours for a full battery, and you can check the status of the battery by checking the LED indicator:

  • Red means the device is charging.

  • Green means the device is fully charged.

4.2 Powering On and Off

The Space10X-HW will automatically power on when the SIM card is inserted and power off when the SIM card is removed.

4.3 SIM Card

 

When you receive your Space10X-HW, it will come with a SIM card preinstalled for your convenience, unless otherwise discussed with zzoota.

If you need to change the SIM card for any reason, follow the below steps:

  1. Unscrew the SIM card cover with the provided screwdriver

  2. Remove current SIM card – note the orientation of the card

  3. Insert new SIM card, using the same orientation as the previous card

  4. If the device is charged, it will now power on

  5. Close the SIM card cover and screw the cover in place.

Note: If the supplied SIM card is removed and inserted into another device, it will deactivate. Reactivating the SIM card will require the completion of a Support Ticket, and may incur a fee.

4.4 LED Status

Light 1:
Red light when charging means battery less than 100%

Light 2:
Blue light slow periodic blinking means GPS communication network not activated
Blue light fast blinking means GPS communication network is connecting
Blue permanent light means GPS communication network is connected and operational

Light 3:
Green light means battery fully charged to 100%

 

5. Ping Frequency Overview

Your Space10X-HW has a battery of 2000 pings when unpowered before it needs recharging, so zzoota has a multitude of options when it comes to how often you want your device to ping. If battery is your highest priority, opt for a low ping rate with Mode 1 or Mode 1D. If your focus is on frequent, highly accurate in motion tracking, Mode 21 lets you see where your asset is when it’s moving and check in on it when it’s not.

5.1 Mode Summary

Mode 1
The device will ping at set times (select 1 to 5 specific times) per day, regardless of motion.

Mode 1D
The device will ping at set times (select 1 to 5 specific times) every set number of days, regardless of motion.

Mode 2
The device will ping every set number of seconds (select between 10 and 999 seconds) when in motion. If the device is not in motion, it will not ping.

Mode 3
The device will ping every set number of minutes (select between 5 and 1440 minutes) when in motion. If the device is not in motion, it will not ping.

Mode 21
The device will ping every 10 seconds when in motion, and at a set time every day regardless of motion.

6. Setting Ping Frequency

6.1 Changing the Ping Frequency using Link.

  1. Find it in the objects panel

  2. Select the three dot overflow menu to the right of the device name
    Select “Send Command”

  3. Select “GPRS” tab

  4. Make sure the name of your device is selected

  5. Set “Type” to “Custom Command”

  6. In the “Message” box, type your command using the below guide

  7. Select “Send”

  8. Check the right hand column of the device’s data log in “History” to see if the device received and accepted the command

NOTE: The device will not receive the command if it is not online. You can schedule a command to be sent in the “Schedule” tab of the “Send Command” window.

6.2 Mode Commands and Examples

IMPORTANT

All devices and Modes are set to UTC standard time.
When inputting the set ping time into the Mode Command, ensure to calculate the difference for your time zone.
Find your time zone under the Setup tab.

MODE 1

Device pings at fixed time/s per day or per set number of days.

 

MODE 1D

Device pings at fixed time/s per set number of days

MODE 2

Device pings at the set interval only when in motion

MODE 3

Device pings at the set interval

MODE 21

Device pings every 10 seconds when in motion, and at fixed time every day.

 

FAQ

  • Find our installation guide here.

  • What do the lights mean on my Space10X?

    • Light 1:
      Red light when charging means battery less than 100%

    • Light 2:
      Blue light slow blinking means GPS communication network not activated

      Blue light fast blinking means GPS communication network is connecting

      Blue permanent light means GPS communication network is connected and operational

    • Light 3:
      Green light means battery fully charged to 100%

    • Check to see if the device has been added to your account. You can do this by reading the IMEI (Serial Number) on the back if your device, and checking it against the object window in Link. If it does not appear, the Manager of your account can add it to the platform following this guide [Link].

    • If the device appears in the object window of Link., make sure it is ticked.

    • Ensure “objects” are toggled ON in the map view options on the right side of the screen.

    • Check to see if the blue light is on. If it is not, ensure the device is in a full coverage area until it is online and finds GPS position.

    • Ensure the SIM card has not been removed.

    • If the SIM card has been removed and placed into another device, it will deactivate as a security feature. Record the number on the SIM card, and submit a Support Ticket to reactivate. Costs may apply.

  • Manually rebooting a Space10X-HW is as simple as removing and reinserting the SIM card. To do this, follow the steps below.
    1. Disconnect the Space10X-HW from any power
    2. Unscrew the SIM card cover with the provided screwdriver
    3. Remove the SIM card – note the orientation of the card
    4. Reinsert the SIM card, ensuring it is orientated correctly
    5. If the device is charged, it will now power on
    6. Close the SIM card cover and screw the cover in place